Business English: Call answering service

Target Language or Knowledge:

Who is Niamh? One of the Directors of Event in a Tent. Who is Matthew? Niamh's husband and a Crew Chief and Director. What does their company do? They hire out giant tepees. How does Moneypenny.co.uk help Niamh? They handle messages to and from Matthew and the other Crew Chiefs. How many voicemails did Niamh get in the past? 30 messages a day. What are two advantages for the company of using an answering service? They never miss a phone call and never lose information. Who is Niamh and Matthew's Personal Assistant? Sammy. What helps Niamh to relax? Knowing that Sammy has knowledge of the company. Why is it important that Moneypenny.co.uk are 'happy people'? They sound happy when they answer the phone for Niamh's company. How would Niamh feel without Moneypenny.co.uk? Lost!